LabTech Offers Partners Storage Backup in the Cloud With Doyenz Shadowcloud Offering

November 22, 2010

LabTech Software, a powerful Remote Monitoring, Management (RMM) and Automation solution, announced an exclusive "Freemium" offer with Doyenz Inc. and StorageCraftTechnology Corp. for all LabTech partners to protect their LabTech server in the Doyenz Shadowcloud, providing Managed Service Providers (MSPs) with the ability to have a storage backup in the cloud.

Doyenz is supplying the cloud storage for LabTech partners via a disk-based backup and recovery solution - StorageCraft ShadowProtect. ShadowProtect offers enormous flexibility in replicating servers (OS, applications and data) to the cloud and back again with ShadowProtect's automated Hardware Independent Restore technology. Instead of unnecessary or lengthy down time, users can restore the server and be back working in minutes because they can failover servers by using VirtualBoot to boot the server as a virtual machine, or pre-stage the server as a VM with HeadStart Restore technology.

"MSPs need an efficient method of protecting their customers' information and monitoring their systems to prevent problems before they happen," said Curt James, Vice President of Marketing and Business Development at StorageCraft. "This strategic relationship between LabTech, Doyenz and StorageCraft not only allows MSPs to keep tabs on servers and resolve issues before they become problems, it also allows them to backup and failover systems in the cloud, in case of a catastrophe that can't be prevented."

"By partnering with LabTech and StorageCraft, we are proud to offer the channel a truly innovative, end-to-end disaster recovery solution, previously only available to enterprise market," said Eric Webster, VP of Sales and Marketing for Doyenz. "Managed Service Providers can now ensure complete business continuity and manage their clients remotely with LabTech—and make significant profit margins while doing so."

In addition to jointly promoting the Shadowcloud offering to LabTech partners, LabTech will also sell a version of Doyenz with the Doyenz user interface available through the LabTech console. Future enhancements to the integration will include the ability to deploy the Doyenz agent through LabTech and manage notifications being sent from Doyenz through LabTech.

"The formed partnerships with Doyenz and StorageCraft, and the newly developed Freemium offer is a huge benefit to our LabTech partners and the entire MSP industry," said Matt Nachtrab, CEO of LabTech Software. "LabTech Software and its partnerships with other leading industry solution providers like Doyenz and StorageCraft is giving today's MSPs the needed toolsets to help their IT businesses become more efficient, productive and profitable."

LabTech provides an arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech's affordable, powerful, agent-based solution quickly transforms Solution Providers into Managed Service Providers. As the only RMM solution that emulates what technicians do in the field, providers can become NOC technicians in 15 minutes. LabTech is a sensible solution that allows you to purchase the number of agents they need to start, and add as they grow without minimum commitments.

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About LabTech Software

LabTech is the only Managed Service tool for Remote Monitoring, Management, and Automation developed by a Managed Service Provider (MSP) for MSPs. Their affordable, agent-based solution so closely emulates what technicians do in the field that the techs can provide the same support remotely. Because LabTech understands how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow. For more information please visit or call 877-522-8323.

About StorageCraft Technology Corporation

StorageCraft Technology Corporation provides innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

About Doyenz Inc.
Founded in November 2007, Doyenz is a privately held software company operated independently by a dedicated team based in Bellevue, Wash. The company's mission is to provide cloud-based disaster recovery services that enable channel partners to do more with their clients' bits in the cloud. Visit or email to learn more.


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